Delivery InformationWe ship all of our products via USPS(United States Postal Service). Most orders will ship within 72 hours of order placement. If you need your item to ship sooner, please leave a comment or send us an email and we will accomodate you as best as we can.
USA CUSTOMERS: All orders within the USA will have free shipping. We do ship to APO, FPO and DPO addresses and many International Addresses We ship to most countries. If you do not see your country on our list, please let us know of your interest and we may add it.
Delivery time for USA customers: Most orders will get delivered within 2-7 business days from the date in which it was shipped. Please refer to the shipping provider for delivery schedules on weekends. There will be no deliveries on holidays or Sundays. Please take this into consideration when placing your orders. If you ordered during a USA Nationally holiday, or on a long holiday weekend, your order may take an extra two days for processing in addition to the normal processing time.
INTERNATIONAL CUSTOMERS OUTSIDE OF THE USA: Shipping cost is based on weight. There is no free shipping for international shipping.
Attention international customers (Customers outside of the USA): You are responsible for knowing the laws within your country before ordering electronic cigarette related products. We are not responsible for customs issues in your country. Canadian orders may take up to 6 weeks for delivery.
Delivery time for international customers outside of the USA: Delivery time varies, depending on your local customs, weather, distance, and other factors. Please see USPS.COM for estimated delivery times. Package tracking may or may not be available in your country. Although you may receive your package sooner, it is not uncommon for it to take 6 or more weeks for delivery. We do ship packages very timely, so this is solely based on distance and local factors to your country.
Important notice regarding tracking numbers: USPS does not always update their tracking information in a timely manner. If you would like to receive a tracking number to your email, please add the request into your comments when placing your order. If you receive a tracking number, it has been shipped. The USPS tracking system is outside of our control so please consider this before contacting us about your tracking information.
In the event you provided us with the wrong shipping address, and your package gets returned to us, you will be responsible for the shipping charges associated with re-shipping the package. This applies to all orders. The free shipping only applies to the ORIGINAL order, and not for re-shipping due to customer input of wrong delivery address.